Olivia Calcasola, Tax Supervisor, brings a wealth of knowledge and expertise to the Taxation department. Olivia holds both a Bachelor of Science and a Master of Science in Accounting from the University of Massachusetts, Amherst. As an active member of Mass CPAs and the American Institute of Certified Public Accountants (AICPA), Olivia stays connected with the accounting profession, ensuring she remains informed about industry developments and best practices. Olivia began practicing public accounting in 2019. Her primary service area focuses on Taxation, where she assists clients with a variety of tax-related matters.
Her approach to customer service is centered on a deep understanding of clients' needs and industries. She believes in familiarizing herself with her clients' businesses to better comprehend their requirements. Effective communication and active listening are also paramount to her approach, ensuring that clients feel heard and supported. Olivia's commitment to resolving any client issues underscores her dedication to providing exceptional customer service and maintaining strong client relationships. Outside of her professional role, Olivia has actively contributed to her community by spearheading community service efforts for HCS Head Start, showcasing her dedication to making a positive impact beyond her work responsibilities
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