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Telecommuting Can be Taxing

Sep 11, 2020

by: Carolyn Bourgoin, CPA

Carolyn Bourgoin, CPA at MBK in Holyoke, MA

In response to the COVID-19 pandemic and the related public health concerns, many businesses have implemented work from home (WFH) arrangements for their employees. Whether due to government-mandated shutdowns or voluntary efforts of employers to protect workers, there has been a significant rise in telecommuting that continues even as some states begin to relax restrictions. Businesses with telecommuting workers need to evaluate the potential payroll and business tax consequences created by those employees working from home in states where the business would not otherwise have a taxable presence.


Though most states have existing guidance addressing telecommuting for both businesses and workers, the unusual circumstances created by the COVID-19 pandemic has necessitated the need for states to revisit these rules. Unfortunately, there is also little uniformity among the states in both the existing guidance and the temporary guidance being issued. In order to remove some of the uncertainty and to limit the potential adverse state tax consequences of employees working remotely, the Remote and Mobile Worker Relief Act (RMWR) was introduced to the Senate in July as part of the American Workers, Families, and Employers, Assistance Act. The RMWR contains special provisions prohibiting a state and its localities from taxing the wages of an employee that is performing services in a state other than their state of residence due to the COVID-19 public health emergency. For calendar year 2020, this protection is afforded for a period not to exceed 90 days. Businesses would also be provided protections under this tax relief package concerning their telecommuting employees. Remote workers performing duties in a state or locality where the employer does not otherwise have a presence would not automatically cause the business to be subject to taxation in that state. However, as it is unclear when or if this bill will pass, employers must continue to review the guidance of the respective state(s) and localities where their remote workers are performing services.

Massachusetts Guidance

Massachusetts issued temporary guidance providing tax relief where an employee is working remotely in the state due to the COVID-19 pandemic. A recent technical information release (TIR 20-10) issued by the Department of Revenue provides that the presence of one or more employees working remotely in Massachusetts will not by itself create a withholding responsibility with respect to that employee if the remote work is due to any one of the following:

(1) a government order issued in response to the COVID-19 pandemic.
(2) a remote work policy that an employer adopts to comply with federal or state guidance or public health recommendations relating to COVID-19,
(3) a worker’s compliance with quarantine requirements due to a COVID-19 diagnosis or suspected diagnosis, or
(4) a worker’s compliance based on a physician’s advice due to a worker’s COVID-19 exposure.

For businesses, wages paid to a non-resident employee who, prior to the pandemic, was performing services in Massachusetts, but who is now telecommuting will continue to be treated as Massachusetts source income subject to income tax and withholding. The information release further provides that while it is in effect, the presence of one or more remote workers in the state due to the COVID-19 pandemic will not automatically create a Massachusetts sales and use tax collection responsibility or a corporate excise tax filing responsibility. These provisions are effective until the earlier of December 31, 2020 or 90 days after the state of emergency in Massachusetts is lifted. Employers must maintain written records to substantiate the pandemic related circumstances that caused an employee to fall under the TIR’s provisions.

Massachusetts issued its temporary guidance with the understanding and expectation that other states either have adopted or are adopting similar sourcing rules. However, similar to the relief provided in the Senate bill discussed earlier, it would be prudent for an employer to still review the guidance of the respective state(s) and localities where their remote workers are performing services

Guidance from Neighboring States

New York: New York is one of five states that has a “convenience of the employer rule,” that treats as New York wages any compensation earned by employees of a New York company while they are working outside the state. Under this rule, the wages of a telecommuter could be sourced to both New York and the telecommuter’s resident state, requiring payroll withholdings for both states. A bill was introduced to the New York Senate in May that would offer relief to businesses by exempting the non-resident employee wages from New York income tax and withholding requirements for a specified amount of time. However, as of the time of this article, the New York Department of Revenue has remained silent on its position regarding these matters.

Connecticut: Connecticut is another state with a “convenience of the employer rule”. However, the state only applies this rule in determining Connecticut source income of residents of states that also apply the “convenience” rule. Otherwise, wages are sourced to Connecticut based on the portion of services performed within the state. The Connecticut Department of Revenue has not issued any form guidance to date but did respond to a state survey this past May regarding telecommuting due to the COVID-19 crisis. The agency replied that it was working on guidance that would ensure “fair and equitable treatment” to both its individual residents and Connecticut based businesses.

Rhode Island: Rhode Island has issued formal guidance similar to that of Massachusetts providing that the presence of one or more remote workers in the state due to the COVID-19 pandemic will not automatically create an income tax filing responsibility and sales and use tax collection responsibility. Wages paid to a non-resident employee who is now telecommuting will continue to be treated as Rhode Island source income subject to income tax and withholding.

Businesses with telecommuting employees in other states must check to see if those states offer tax relief from withholding taxes, income tax nexus and sales and use tax filing obligations created by these remote workers during the COVID-19 health crisis. Unfortunately, there is no set time frame or requirement that states issue such guidance. Passage of the Remote and Mobile Worker Relief Act would help to remove some of the uncertainty surrounding the tax treatment of these workers. Employers in the meantime are left to monitor potential changes to state tax laws where their remote workers are located during the COVID-19 pandemic to determine whether they have relief from tax filings in the telecommuting state.

This material is generic in nature. Before relying on the material in any important matter, users should note date of publication and carefully evaluate its accuracy, currency, completeness, and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.

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